Local Services

Worldshapers Children’s Centre – 01442 269804 – www.worldshapers.org.uk
Children’s centre covering Woodhall Farm & Grovehill
Windmill Children’s Centre -01442 426303 – www.hertschildrenscentres.org.uk/windmill
Children’s Centre covering Adeyfield, Highfield & St Pauls
The Sunflower Centre – Domestic, Abuse, Race and Hate Crime Centre
For Domestic Abuse – Dacorum – 01442 270679
For Race and Hate Crime – Watford and Dacorum – 01923 472085
Herts direct – www.hertsdirect.org
Hertfordshire County Council Website
Dacorum Borough Council – www.dacorum.gov.uk
Local council website
Dacorum First Credit Union – 01442 240250 – www.dacorum.gov.uk
A savings & lending co-operative, owned and run local volunteers

Domestic Violence

National Domestic Violence Helpline – 0808 2000 247 – www.womensaid.org.uk Free 24 hour helpline for victims of Domestic Violence.
Hertfordshire Domestic Abuse Line – 08088 088 088 – www.hertssunflower.org
Helpline for victims of Domestic Abuse
The National Centre for Domestic Violence – 0844 8044 999 www.ncdv.org.uk
Free fast services to survivors of Domestic Violence
Women’s Aid – www.womensaid.org.uk
Help and support for women living with domestic violence
Futures without violence – http://www.futureswithoutviolence.org/
Advice and support including how to help boys grow into non violent men.
Respect – 0808 802 4040 – www.respect.uk.net
Advises men and women who are concerned about their abusive behaviour towards their partner
Men’s Advice Line – 0808 801 0327 – www.mensadviceline.org.uk
Help for male victims of Domestic Violence


St Albans Bereavement Network – 01727 841841 – www.sabn.org.uk
Support for bereaved in St Albans District
Winston’s Wish – 0845 20 30 40 5 – www.winstonswish.org.uk
Provides practical support and help for bereaved children and their families
Cruse Bereavement Care- 0844 477 9400 – www.cruse.org.uk
Offering understanding support to the bereaved of any age, runs alongside a youth involvement project listed below
RD4U – 0808 808 1677 – www.rd4u.org.uk
Child Bereavement Charity 01494 568900 www.childbereavement.org.uk
Childhood Bereavement Network 02078436309 www.childhoodbereavementnetwork.org.uk


Young Minds – 0808 802 5544 – www.youngminds.org.uk
Support for child mental health issues.
Understanding Childhood – www.understandingchildhood.net
Provides downloadable information leaflets to help raise emotionally secure children
NHS Direct – 0845 4647 – www.nhsdirect.nhs.uk
For health advice and reassurance 24 hours a day, 365 days a year
Great Ormond Street – 020 7405 9200 (main switchboard) – www.gosh.nhs.uk
A free general health information site for young people and families run by Great Ormond Street Hospital.
Go Smoke Free – www.nhs.uk/smokefree
Support to give up smoking
British Red Cross – 0844 871 11 11 – www.redcross.org.uk
Global Voluntary network who help people in crisis whoever or wherever they are
Child Accident Prevention trust – 020 7608 3828 – www.capt.org.uk
Advice on protecting children from having accidents
Nits – 01908 561982 – www.nits.net
Advice on detecting and curing head lice and nits
Downs Syndrome Association – 0208 6145100 –
Help for people with Downs Syndrome
Cystic Fibrosis Trust – 0300 373 1000 – www.cftrust.org.uk
Support for people with Cystic Fibrosis
National Deaf Children’s Society – 0808 800 8800 – www.ndcs.org.uk
Advice and support for Deaf children
National Autistic Society – 0808 800 4104 – www.nas.org.uk
Leading charity for people with Autism
National Eczema Society – 0800 809 1122 – www.eczema.org
Support for people suffering from eczema
Royal National Institute of Blind People – 0303 123 9999 – www.rnib.org.uk
Support for blind and partially sighted people
Brainwave – www.brainwave.org.uk
Therapy and information for families with children who have developmental delay, cerebral palsy, genetic disorder or brain injuries
Afasic – 0845 – 355 55 77 – www.afasic.org.uk
Support for children and families to help them overcome their speech and language difficulties
Multiple Births Foundation – 020 3313 3519 – www.multiplebirths.org.uk
Support for families and professionals working with multiple birth families
Macmillan Cancer Support – 0808 808 0000 – www.macmillan.org.uk
Practical, medical and financial support for people suffering with cancer
NHS Helplines – 0300 777 0707 between 0800 and 1900 hours or 01438 843322 between 1700 and 0800 hours www.hpft.nhs.uk/i-need-help-now
MindFull – www.mindfull.org
MindFull is a brilliant new service for 11-17 year olds, providing support, information and advice about mental health and emotional wellbeing

Education and Special Educational Needs

Literacy Trust – www.literacytrust.org.uk/familyreading/parents/index.html
Tips for helping your children read
Family Fund – 08449 744 099 – www.familyfund.org.uk
Financial help for equipment or services for a disabled child
Dial UK – 01302 310 123 – www.dialuk.org.uk
Information and advice for disabled people
Parent Partnership – 01442 217143 or 01992 555847 www.parentpartnership.org.uk
Impartial advice and support for parents of a child with Special Educational Needs.

Parenting Support

Directgov – Childcare – www.direct.gov.uk/childcare
Advice for parents on childcare and parenting.
Netmums – www.netmums.com
Netmums is a unique local network for Mums (or Dads), offering a wealth of information on both a local and national level.
Dad Info – www.dad.info
Support for Fathers
Dads Space – www.dads-space.com
Advice and information based on Dad’s experiences and research
Dad Talk – www.dadtalk.co.uk
News, advice and support for Dads
Bubbalicious – www.bubbalicious.co.uk
A site for young parents
TAMBA – 0800 138 0509 – www.tamba.org.uk
Support and information for parents of multiple births and professionals involved in their care
Gingerbread – www.gingerbread.org.uk
Advice and practical support for single parent families
One Space – www.onespace.org.uk
Parenting site for single parents
Separated Families Matter – www.separatedfamiliesmatter.org.uk
Practical and emotional support for separated families
NFPI – www.familyandparenting.org
National Family and Parenting Institute
SupportLine – 01708 765200 – www.supportline.org.uk
Confidential Emotional support for children, young people and adults
ChildLine – 0800 1111 – www.childline.org.uk
A free, 24-hour, confidential telephone helpline for children and young people. Also at www.achance2talk.com you can email your problems for reply by an adviser plus chat.
NSPCC – 0808 800 5000 – www.nspcc.org.uk
Advice for anyone worried about a child
Homestart – 0800 068 63 68 www.home-start.org
Support and friendship for families where there is one child under 5
Family Lives – 0808 800 2222 – www.familylives.org.uk
Help and Support in all aspects of family lives


FRANK – 0800 77 66 00 – www.talktofrank.com
Confidential drugs information and advice 24 hrs a day for young people and parents/carers
ADFAM – 0207 553 7640 – www.adfam.org.uk
Offers Information and advice for families of alcohol and drug users
Alcohol concern – 0207 566 9800 – www.alcoholconcern.org.uk
Alcohol Concern is the national agency on alcohol misuse for England and Wales. It offers general information about alcohol and can help put you in touch with your nearest alcohol advice centre.
Down your drink – www.downyourdrink.org.uk
An online self-help programme for anyone worried about their drinking; confidential, free and accessible 24 hours a day.
Addaction – www.addaction.org.uk
Addaction is a UK-wide treatment agency, helping individuals, families and communities to manage the effects of drug and alcohol misuse
Al-Anon UK – 020 740 30 888 – www.al-anonuk.org.uk
Worldwide organisation Al-Anon offers support and understanding to families and friends of problem drinkers, whether the alcoholic is still drinking or not. Confidential Helpline open from 10am to 10pm.
Beating Addictions – www.beatingaddictions.co.uk
Support to recognise and beat all types of addiction.
B-eat – Helpline 0845 634 1414 & Youthline 0845 634 7650 – www.b-eat.co.uk
Support for eating disorders
Turning Point – www.turning-point.co.uk
Turning Point is a leading health and social care organization. They provide services for people with complex needs, including those affected by drug and alcohol misuse, mental health problems and those with a learning disability


Money Advice Service – 0300 500 5000 – www.moneyadviceservice.org.uk
Money Advice Service offer free, clear and unbiased advice to help you manage your money
National Debtline – 0808 808 4000 – www.nationaldebtline.co.uk
Offer free phone and email advice on financial problems
The Insolvency Service – www.insolvency.gov.uk – 0800 074 6918
Confidential debt advice.
Consumer Credit Counselling Service (CCCS) – 0800 138 1111 – www.cccs.co.uk
CCCS offer free advice including debt counselling, welfare benefits checks, mortgage counselling and specialist debt advice for the self-employed, over the phone on, or online 24/7
Turn2us – 0808 802 2000 – www.turn2us.org.uk
Helps people access the money available to them through benefits, grants and other financial help
Child Maintenance Options – 0800 988 0988 – www.cmoptions.org
Helps parents to make informed choices about child maintenance and related issues.
Loan Shark Helpline – 0300 555 2222 – www.direct.gov.uk/stoploansharks
Advice for those who have been the victim of a loan shark
Debtline Direct – www.debtline-direct.com
Advice and support to get finances back under control
Christians Against poverty (CAP) – 0800 328 0006 – www.capuk.org
Free Debt counselling for everyone


Counselling Directory – www.counselling-directory.org.uk
Registered Counsellors and Psychotherapists around the UK
Journey Therapy – 01442 213152 – www.journey-therapy.co.uk
Healing/therapy which can help with a wide range of emotional and physical issues
British Association for Counselling and Psychotherapy – 01455 883 300, www.itsgoodtotalk.org.uk
Can provide details of reputable counsellors near you
Asian Family Counselling Service – 020 8571 3933, www.asianfamilycounselling.org
Offers free and low-cost counselling for Asian relationships, individual and family problems
The Open Toy Box – 07971486685 – www.theopentoybox.co.uk
A client centred Play Therapy Practice with a team of qualified Counsellors and Play Therapists.


Shelter – 0808 800 4444 – www.shelter.org.uk
The housing and homelessness charity
DBC Housing Solutions – 01442 228000 – www.dacorum.gov.uk/housing
Advice line and internet info for Dacorum Borough Council housing services
DENS – 01442 262274 – www.dens.org.uk
Emergency night shelter in Dacorum
Dacorum Rent Aid – 01442 253923 – www.homelessuk.org/details.asp?id=UK16035
A scheme to allow single homeless people access private rented sector accommodation
Dacorum District Citizens Advice Bureau – www.citizensadvice.org.uk/dacorumcab
Advice Line 08444 111 444 from a mobile 0300 3300 650
Mon-Fri – 10.00-4.00 pm. Pre-recorded advice is also available on this number at any time
Turning Point Housing Link 01438 724995 www.turning-point.co.uk
Provides practical and emotional support for people who are at risk of losing their tenancy as a result of mental health problems, learning disabilities, drug or alcohol misuse

Adult Learning & Employment

NIACE – www.niace.org.uk
National Institute of Adults Continuing Education aims to encourage all adults to engage in learning of all kinds.
Dacorum Learning Partnership – www.dacorumlearningp.btik.com
To promote access to and participation in lifelong learning for residents of Dacorum
Job Centre Plus – www.jobseekers.direct.gov.uk
Help and advice when looking for a job and claiming
Learn Direct – www.learndirect.com
Careers and Training advice
Disability Alliance – www.disabilityalliance.org
Working to relieve poverty and improve the living standards of people with disabilities
Working Families – 0800 013 0313 – www.workingfamilies.org.uk
Advice for working parents/carer to help achieve a work life balance
Dacorum Communities For Learning
Adult learning courses – CLICK HERE
Computer Access Internet Cafes – CLICK HERE

Relationship and general emotional support

Couple Counselling – www.ukcouplescounselling.com
Counselling for couples and individuals at any stage of a relationship
SANE – 0845 767 8000 – www.sane.org.uk
Support to improve quality of life for anyone suffering from mental illness
MIND – 0845 766 0163 – www.mind.org.uk
Information and advice to promote and protect good mental health for everyone
Relate – 0300 100 1234 – www.relate.org.uk & www.relateforparents.org.uk
Relate offers advice, relationship counselling, sex therapy, workshops, mediation, consultations and support face-to-face, by phone and through their website. Local branches can be found via the website or in the local phone directory. See also
Gingerbread – 0808 802 0925 – www.gingerbread.org.uk
Advice and practical support for single parent families.

Adult Learning

Dacorum Communities for Learning 01442 251930
Email: your.dcfl@yahoo.co.uk – www.dcfl.org.uk/
Dacorum Horizons 01442 268600, 160 Marlowes (the old Post Office) Open Tuesday-Saturday 10.00 – 4.00
The Paper Trail 01442 234600 www.thepapertrail.org.uk
Pro+Exc Dacorum 01727 840593 / 07747 694521 www.proexc.co.uk Contact Peter Bradley. Professional and Executive Community-Dacorum-Training and self help groups for people actively looking for work
Worldshapers www.worldshapers.org.uk 01442 269804 CV and interview skills, job tasters, ESOL, and life coaching

Additional Needs

ADD-vance 01727 833963 – www.add-vance.org
ADD-vance is a voluntary organisation set up to support parents and carers of children with ADHD and ASD
HAND – Hertfordshire Additional Needs
News and information for children and young people on the Hertfordshire Additional Needs Database and their parents and carers.
www.hertsdirect.org /hand 01992 556984 Hand Newsletter: handnews.hertscc.gov.uk
HOPE – help for Autism in West Herts www.hopeforautism.org.uk
Email: HopeforAutismWH@yahoo.co.uk Tel: 07977341411
I CAN – a charity that aims to help children communicate I CAN aim to support the development of speech, language and communication skills in all children with a special focus on those who find this hard: children with speech, language and communication needs. Web: www.ican.org.uk 0845 225 4071 – Switchboard Tel: 0845 225 4073 – Information ICAN help Enquiry Service 02078432544 – call back service providing expert information for parents and practitioners about speech, language and communication
PLAYSKILL – Specialist Playgroup for children with physical needs www.playskill.co.uk Playskill pilot project in Hemel Hempstead (Woodfield School) on Friday mornings. Contact Andrea Clarke on 07890 267722 or email: andreaclarke@playskill.co.uk
SNAP – Special Needs Activity and Play
SNAP aims to provide a safe and enjoyable holiday play scheme for children and young people aged 3 to 19 years old, who have learning disabilities of varying severity. Some service users may also have physical or sensory disabilities or behaviour that is challenging. Saturday and Dads’ Groups also available in Hemel Hempstead Contact: Helen Davy 07920 800304

Drug and Alcohol Misuse

Alcohoholics Anonymous National Helpline 0845 769 7555 Email:help@alcoholics-anonymous.org.uk
Drug and Alcohol Recovery Service Hertfordshire 0800 6523169 www.cri.org.uk Wide range of support for people using alcohol, drugs and other substances. Provide support and information for friends and family worried about someone’s substance use.
National Drink Helpline 0800 917 8282
The Focus Project – 01442 876255 www.druglink.ltd.uk Community based agency in Berkhamsted offering counselling, Auricular Acupucture, support and advice specialising in addiction issues

Domestic Violence

Herts DV/Abuse Helpline 08082000247 www.womensaid.org.uk
Women’s Aid Federation of England In partnership with Refuge, run the Freephone 24 hour National Domestic Violence Helpline for women and children experiencing violence including, physical, emotional and sexual abuse.
Refuge – 08082000247 www.refuge.org.uk
Refuge’s network of safe houses provides emergency accommodation for women and children when they are most in need. The Refuge helpline 0808 2000 247 is open 24 hours a day, seven days a week for women experiencing domestic violence
Sunflower Centre – 0808 808 8088 www.hertssunflower.org
The aim of The Sunflower Centre is to protect and support those affected by domestic violence or hate crimes. The Centre does this by working in partnership with other organisations to deliver a tailor made, individualised service, to ensure the safety of the family and reduce repeat victimisation
Male Safe House SW England area 08700 664 233 (for men and children)
Male Victim Support Helpline 0800 328 3623
Mankind 01823 334244 www.mankind.org.uk Helpline Mon-Fri 10-4 pm and 7-9 pm. Support for male victims of domestic violence and domestic abuse
National Male Support Line 0808 801 0327
The Hide Out- children living with domestic violence www.thehideout.org.uk

Eating Disorders

NCFED The National Centre for Eating Disorders (NCFED) is a national organisation providing treatment and support for persons affected by eating disorders. www.eating-disorders.org.uk 0845 838 2040

Internet Safety

Childnet International – This non-profit making organisation has several websites giving advice to young people and parents/carers about using the internet safely.
www.childnet-int.org – www.kidsmart.org.uk – www.chatdanger.com
Guide to safe and responsible use of mobile phones and the internet by orange www1.orange.co.uk/safety/


Be someone to tell website dedicated to supporting children through being bullied www.besomeonetotell.org.uk
CBBC Web Site – www.bbc.co.uk/newsround/13905962
Guide to safe and responsible use of mobile phones and the internet by orange www1.orange.co.uk/safety
Technological bullying – www.beatbullying.org
Young people helping and supporting each other online
Rape and Sexual Abuse Counselling 01962 848027 www.rasac.org.uk (for male and female)
Urban Access 01442 252868 info@urbanaccess.org.uk www.urbanaccess.org.uk
Youth Counselling and Information Services for young people 13-25 years in the Dacorum area
Connect Safely – www.connectsafely.org
A website where parents, teens, educators and experts learn about safe blogging and social networking
Child Exploitation and online Protection (CEOP) Centre – www.ceop.police.uk
For advice, help or to make a report

Disabilities and Illness

Contact a family – for families with disabled children www.cafamily.org.uk Contact a Family is the only UK-wide charity providing advice, information and support to the parents of all disabled children, no matter what their disability or health condition. We also help parents get in contact with other families. Email: helpline@cafamily.org.uk Tel: 0808 808 3555 Text: 0808 808 3556 (Mon – Fri 10am – 4pm) Tel: 0808 808 1677 (young person’s freephone helpline), Aylesbury telephone: 01296 425757
Family Fund – 08449 744 099 – www.familyfund.org.uk Financial help for equipment or services for a disabled child
Sensory Room – Redbourn & Villages Children’s Centre 01582 688512 Room can be booked Tuesdays for families and carers to come with children. Contributions welcome, suggestion £10
Sibs 01535 645453 info@sibs.org.uk www.sibs.org.uk Organisation for brothers and sisters of disabled children and adults. Sibs supports siblings who are growing up with or who have grown up with a brother or sister with any disability, long term chronic illness, or life limiting condition.


Family and Parenting Institute www.familyandparenting.org
Independent charity that champions families and works towards a family friendly society
Families Need Fathers – Helpline: 03000300363 www.fnf.org.uk
Keep children and parents in contact, maintaining the child’s relationship with both parents during and after family breakdown; * Give moral support to parents; * Give practical advice about people representing themselves in court.


Cafcass Children and Family Courts Advisory and Support Service 0844 353 3350 www.cafcass.gov.uk
Harmony Mediation 0845 500 6255 Helps couples who are separating or divorcing work out arrangements for the future www.harmonymediation.co.uk/hemel-hempstead
Samaritans 08457 909090 www.samaritans.org.uk If in crisis call 24 hours per day every day Samaritans South West Herts: 01923 233333

All information provided is correct to the best of our knowledge. Link Family Services does not accept any responsibility for information provided or services delivered by any third party