Local Services

Worldshapers Children’s Centre – 01442 269804 - www.worldshapers.org.uk

Children’s centre covering Woodhall Farm & Grovehill

Windmill Children’s Centre -01442 426303 -  www.hertschildrenscentres.org.uk/windmill

Children’s Centre covering Adeyfield, Highfield & St Pauls

The Sunflower Centre - Domestic, Abuse, Race and Hate Crime Centre


For Domestic Abuse – Dacorum - 01442 270679

For Race and Hate Crime – Watford and Dacorum – 01923 472085

Herts direct - www.hertsdirect.org

Hertfordshire County Council Website

Dacorum Borough Council - www.dacorum.gov.uk

Local council website

Dacorum First Credit Union - 01442 240250 –  www.dacorum.gov.uk

A savings & lending co-operative, owned and run local volunteers



Domestic Violence

National Domestic Violence Helpline - 0808 2000 247 - www.womensaid.org.uk Free 24 hour helpline for victims of Domestic Violence.

Hertfordshire Domestic Abuse Line - 08088 088 088 - www.hertssunflower.org

Helpline for victims of Domestic Abuse

The National Centre for Domestic Violence – 0844 8044 999   www.ncdv.org.uk

Free fast services to survivors of Domestic Violence

Women’s Aid – www.womensaid.org.uk

Help and support for women living with domestic violence

Futures without violence - http://www.futureswithoutviolence.org/

Advice and support including how to help boys grow into non violent men.

Respect - 0808 802 4040 - www.respect.uk.net

Advises men and women who are concerned about their abusive behaviour towards their partner

Men’s Advice Line - 0808 801 0327 - www.mensadviceline.org.uk

Help for male victims of Domestic Violence




St Albans Bereavement Network – 01727 841841 - www.sabn.org.uk

Support for bereaved in St Albans District

Winston’s Wish - 0845 20 30 40 5 - www.winstonswish.org.uk

Provides practical support and help for bereaved children and their families

Cruse Bereavement Care- 0844 477 9400 - www.cruse.org.uk

Offering understanding support to the bereaved of any age, runs alongside a youth involvement project listed below

RD4U - 0808 808 1677 - www.rd4u.org.uk

Child Bereavement Charity 01494 568900 www.childbereavement.org.uk

Childhood Bereavement Network 02078436309 www.childhoodbereavementnetwork.org.uk




Young Minds – 0808 802 5544 - www.youngminds.org.uk

Support for child mental health issues.

Understanding Childhood - www.understandingchildhood.net

Provides downloadable information leaflets to help raise emotionally secure children

NHS Direct – 0845 4647 – www.nhsdirect.nhs.uk

For health advice and reassurance 24 hours a day, 365 days a year

Great Ormond Street – 020 7405 9200 (main switchboard) - www.gosh.nhs.uk

A free general health information site for young people and families run by Great Ormond Street Hospital.

Go Smoke Free - www.nhs.uk/smokefree

Support to give up smoking

British Red Cross –   0844 871 11 11 - www.redcross.org.uk

Global Voluntary network who help people in crisis whoever or wherever they are

Child Accident Prevention trust – 020 7608 3828 – www.capt.org.uk

Advice on protecting children from having accidents

Nits – 01908 561982 – www.nits.net

Advice on detecting and curing head lice and nits

Downs Syndrome Association – 0208 6145100 -


Help for people with Downs Syndrome

Cystic Fibrosis Trust – 0300 373 1000 – www.cftrust.org.uk

Support for people with Cystic Fibrosis

National Deaf Children’s Society – 0808 800 8800 – www.ndcs.org.uk

Advice and support for Deaf children

National Autistic Society – 0808 800 4104 – www.nas.org.uk

Leading charity for people with Autism

National Eczema Society – 0800 809 1122 – www.eczema.org

Support for people suffering from eczema

Royal National Institute of Blind People - 0303 123 9999 – www.rnib.org.uk

Support for blind and partially sighted people

Brainwave – www.brainwave.org.uk

Therapy and information for families with children who have developmental delay, cerebral palsy, genetic disorder or brain injuries

Afasic - 0845 – 355 55 77 - www.afasic.org.uk

Support for children and families to help them overcome their speech and language difficulties

Multiple Births Foundation – 020 3313 3519 - www.multiplebirths.org.uk

Support for families and professionals working with multiple birth families

Macmillan Cancer Support – 0808 808 0000 – www.macmillan.org.uk

Practical, medical and financial support for people suffering with cancer

NHS Helplines - 0300 777 0707 between 0800 and 1900 hours or 01438 843322 between 1700 and 0800 hours www.hpft.nhs.uk/i-need-help-now

MindFull – www.mindfull.org

MindFull is a brilliant new service for 11-17 year olds, providing support, information and advice about mental health and emotional wellbeing



Education and Special Educational Needs

Literacy Trust - www.literacytrust.org.uk/familyreading/parents/index.html

Tips for helping your children read

Family Fund – 08449 744 099 -  www.familyfund.org.uk

Financial help for equipment or services for a disabled child

Dial UK - 01302 310 123 - www.dialuk.org.uk

Information and advice for disabled people

Parent Partnership - 01442 217143 or 01992 555847 www.parentpartnership.org.uk

Impartial advice and support for parents of a child with Special Educational Needs.



Parenting Support

Directgov – Childcare - www.direct.gov.uk/childcare

Advice for parents on childcare and parenting.

Netmums – www.netmums.com

Netmums is a unique local network for Mums (or Dads), offering a wealth of information on both a local and national level.

Dad Info -  www.dad.info

Support for Fathers

Dads Space – www.dads-space.com

Advice and information based on Dad’s experiences and research

Dad Talk – www.dadtalk.co.uk

News, advice and support for Dads

Bubbalicious – www.bubbalicious.co.uk

A site for young parents

TAMBA  - 0800 138 0509 – www.tamba.org.uk

Support and information for parents of multiple births and professionals involved in their care

Gingerbread – www.gingerbread.org.uk

Advice and practical support for single parent families

One Space – www.onespace.org.uk

Parenting site for single parents

Separated Families Matter – www.separatedfamiliesmatter.org.uk

Practical and emotional support for separated families

NFPI – www.familyandparenting.org

National Family and Parenting Institute

SupportLine – 01708 765200 – www.supportline.org.uk

Confidential Emotional support for children, young people and adults

ChildLine - 0800 1111 - www.childline.org.uk

A free, 24-hour, confidential telephone helpline for children and young people.    Also at www.achance2talk.com you can email your problems for reply by an adviser plus chat.

NSPCC - 0808 800 5000 - www.nspcc.org.uk

Advice for anyone worried about a child

Homestart - 0800 068 63 68  www.home-start.org

Support and friendship for families where there is one child under 5

Family Lives - 0808 800 2222 -  www.familylives.org.uk

Help and Support in all aspects of family lives




FRANK - 0800 77 66 00 – www.talktofrank.com

Confidential drugs information and advice 24 hrs a day for young people and parents/carers

ADFAM - 0207 553 7640 - www.adfam.org.uk

Offers Information and advice for families of alcohol and drug users

Alcohol concern – 0207 566 9800 - www.alcoholconcern.org.uk

Alcohol Concern is the national agency on alcohol misuse for England and Wales. It offers general information about alcohol and can help put you in touch with your nearest alcohol advice centre.

Down your drink - www.downyourdrink.org.uk

An online self-help programme for anyone worried about their drinking; confidential, free and accessible 24 hours a day.

Addaction - www.addaction.org.uk

Addaction is a UK-wide treatment agency, helping individuals, families and communities to manage the effects of drug and alcohol misuse

Al-Anon UK - 020 740 30 888 - www.al-anonuk.org.uk

Worldwide organisation Al-Anon offers support and understanding to families and friends of problem drinkers, whether the alcoholic is still drinking or not. Confidential Helpline open from 10am to 10pm.

Beating Addictions - www.beatingaddictions.co.uk

Support to recognise and beat all types of addiction.

B-eat – Helpline 0845 634 1414 & Youthline 0845 634 7650 - www.b-eat.co.uk

Support for eating disorders

Turning Point - www.turning-point.co.uk

Turning Point is a leading health and social care organization. They provide services for people with complex needs, including those affected by drug and alcohol misuse, mental health problems and those with a learning disability




Money Advice Service - 0300 500 5000 - www.moneyadviceservice.org.uk

Money Advice Service offer free, clear and unbiased advice to help you manage

your money

National Debtline - 0808 808 4000 - www.nationaldebtline.co.uk

Offer free phone and email advice on financial problems

The Insolvency Service  - www.insolvency.gov.uk - 0800 074 6918

Confidential debt advice.

Consumer Credit Counselling Service (CCCS) - 0800 138 1111 - www.cccs.co.uk

CCCS offer free advice including debt counselling, welfare benefits checks, mortgage counselling and specialist debt advice for the self-employed, over the phone on, or online 24/7

Turn2us - 0808 802 2000 - www.turn2us.org.uk

Helps people access the money available to them through benefits, grants and other financial help

Child Maintenance Options - 0800 988 0988 - www.cmoptions.org

Helps parents to make informed choices about child maintenance and related


Loan Shark Helpline - 0300 555 2222 - www.direct.gov.uk/stoploansharks

Advice for those who have been the victim of a loan shark

Debtline Direct - www.debtline-direct.com

Advice and support to get finances back under control

Christians Against poverty (CAP) - 0800 328 0006 - www.capuk.org

Free Debt counselling for everyone




Counselling Directory - www.counselling-directory.org.uk

Registered Counsellors and Psychotherapists around the UK

Journey Therapy – 01442 213152 - www.journey-therapy.co.uk

Healing/therapy which can help with a wide range of emotional and physical issues

British Association for Counselling and Psychotherapy - 01455 883 300, www.itsgoodtotalk.org.uk

Can provide details of reputable counsellors near you

Asian Family Counselling Service - 020 8571 3933, www.asianfamilycounselling.org

Offers free and low-cost counselling for Asian relationships, individual and family


The Open Toy Box - 07971486685 - www.theopentoybox.co.uk

A client centred Play Therapy Practice with a team of qualified Counsellors and Play Therapists.


Shelter – 0808 800 4444 - www.shelter.org.uk

The housing and homelessness charity

DBC Housing Solutions – 01442 228000 - www.dacorum.gov.uk/housing

Advice line and internet info for Dacorum Borough Council housing services

DENS – 01442 262274 – www.dens.org.uk

Emergency night shelter in Dacorum

Dacorum Rent Aid – 01442 253923 - www.homelessuk.org/details.asp?id=UK16035

A scheme to allow single homeless people access private rented sector accommodation

Dacorum District Citizens Advice Bureau - www.citizensadvice.org.uk/dacorumcab

Advice Line 08444 111 444 from a mobile 0300 3300 650

Mon-Fri - 10.00-4.00 pm. Pre-recorded advice is also available on this number at any time

Turning Point Housing Link 01438 724995 www.turning-point.co.uk

Provides practical and emotional support for people who are at risk of losing their tenancy as a result of mental health problems, learning disabilities, drug or alcohol misuse



Adult Learning & Employment

NIACE – www.niace.org.uk

National Institute of Adults Continuing Education aims to encourage all adults to engage in learning of all kinds.

Dacorum Learning Partnership - www.dacorumlearningp.btik.com

To promote access to and participation in lifelong learning for residents of Dacorum

Job Centre Plus – www.jobseekers.direct.gov.uk

Help and advice when looking for a job and claiming

Learn Direct – www.learndirect.com

Careers and Training advice

Disability Alliance – www.disabilityalliance.org

Working to relieve poverty and improve the living standards of people with disabilities

Working Families – 0800 013 0313 – www.workingfamilies.org.uk

Advice for working parents/carer to help achieve a work life balance

Dacorum Communities For Learning

Adult learning courses - CLICK HERE

Computer Access Internet Cafes - CLICK HERE



Relationship and general emotional support

Couple Counselling – www.ukcouplescounselling.com

Counselling for couples and individuals at any stage of a relationship

SANE  - 0845 767 8000 -  www.sane.org.uk

Support to improve quality of life for anyone suffering from mental illness

MIND - 0845 766 0163 - www.mind.org.uk

Information and advice to promote and protect good mental health for everyone

Relate – 0300 100 1234 – www.relate.org.uk & www.relateforparents.org.uk

Relate offers advice, relationship counselling, sex therapy, workshops, mediation, consultations and support face-to-face, by phone and through their website.  Local branches can be found via the website or in the local phone directory. See also

Gingerbread - 0808 802 0925 – www.gingerbread.org.uk

Advice and practical support for single parent families.



Adult Learning

Dacorum Communities for Learning 01442 251930

Email: your.dcfl@yahoo.co.uk  -  www.dcfl.org.uk/

Dacorum Horizons 01442 268600,  160 Marlowes (the old Post Office) Open Tuesday-Saturday 10.00 - 4.00

The Paper Trail 01442 234600 www.thepapertrail.org.uk

Pro+Exc Dacorum 01727 840593 / 07747 694521 www.proexc.co.uk Contact Peter Bradley. Professional and Executive Community-Dacorum-Training and self help groups for people actively looking for work

Worldshapers  www.worldshapers.org.uk  01442 269804 CV and interview skills, job tasters, ESOL, and life coaching



Additional Needs

ADD-vance 01727 833963 – www.add-vance.org

ADD-vance is a voluntary organisation set up to support parents and carers of children with ADHD and ASD

HAND - Hertfordshire Additional Needs

News and information for children and young people on the Hertfordshire Additional Needs Database and their parents and carers.

www.hertsdirect.org /hand 01992 556984 Hand Newsletter: handnews.hertscc.gov.uk

HOPE - help for Autism in West Herts www.hopeforautism.org.uk

Email: HopeforAutismWH@yahoo.co.uk Tel: 07977341411

I CAN - a charity that aims to help children communicate I CAN aim to support the development of speech, language and communication skills in all children with a special focus on those who find this hard: children with speech, language and communication needs. Web: www.ican.org.uk 0845 225 4071 – Switchboard Tel: 0845 225 4073 – Information ICAN help Enquiry Service 02078432544 - call back service providing expert information for parents and practitioners about speech, language and communication

PLAYSKILL - Specialist Playgroup for children with physical needs www.playskill.co.uk Playskill pilot project in Hemel Hempstead (Woodfield School) on Friday mornings. Contact Andrea Clarke on 07890 267722 or

email: andreaclarke@playskill.co.uk

SNAP - Special Needs Activity and Play


SNAP aims to provide a safe and enjoyable holiday play scheme for children and young people aged 3 to 19 years old, who have learning disabilities of varying severity. Some service users may also have physical or sensory disabilities or behaviour that is challenging. Saturday and Dads' Groups also available in Hemel Hempstead Contact: Helen Davy 07920 800304



Drug and Alcohol Misuse

Alcohoholics Anonymous National Helpline 0845 769 7555 Email:help@alcoholics-anonymous.org.uk

Drug and Alcohol Recovery Service Hertfordshire 0800 6523169 www.cri.org.uk Wide range of support for people using alcohol, drugs and other substances. Provide support and information for friends and family worried about someone’s substance use.

National Drink Helpline 0800 917 8282

The Focus Project - 01442 876255 www.druglink.ltd.uk Community based agency in Berkhamsted offering counselling, Auricular Acupucture, support and advice specialising in addiction issues



Domestic Violence

Herts DV/Abuse Helpline 08082000247 www.womensaid.org.uk

Women's Aid Federation of England In partnership with Refuge, run the Freephone 24 hour National Domestic Violence Helpline for women and children experiencing violence including, physical, emotional and sexual abuse.

Refuge - 08082000247 www.refuge.org.uk

Refuge's network of safe houses provides emergency accommodation for women and children when they are most in need. The Refuge helpline 0808 2000 247 is open 24 hours a day, seven days a week for women experiencing domestic violence

Sunflower Centre – 0808 808 8088 www.hertssunflower.org

The aim of The Sunflower Centre is to protect and support those affected by domestic violence or hate crimes. The Centre does this by working in partnership with other organisations to deliver a tailor made, individualised service, to ensure the safety of the family and reduce repeat victimisation

Male Safe House SW England area 08700 664 233 (for men and children)

Male Victim Support Helpline 0800 328 3623

Mankind 01823 334244 www.mankind.org.uk Helpline Mon-Fri 10-4 pm and 7-9 pm. Support for male victims of domestic violence and domestic abuse

National Male Support Line 0808 801 0327

The Hide Out- children living with domestic violence www.thehideout.org.uk



Eating Disorders

NCFED The National Centre for Eating Disorders (NCFED) is a national organisation providing treatment and support for persons affected by eating disorders. www.eating-disorders.org.uk 0845 838 2040



Internet Safety

Childnet International - This non-profit making organisation has several websites giving advice to young people and parents/carers about using the internet safely.

www.childnet-int.org - www.kidsmart.org.uk - www.chatdanger.com

Guide to safe and responsible use of mobile phones and the internet by orange www1.orange.co.uk/safety/




Be someone to tell website dedicated to supporting children through being bullied www.besomeonetotell.org.uk

CBBC Web Site - www.bbc.co.uk/newsround/13905962

Guide to safe and responsible use of mobile phones and the internet by orange www1.orange.co.uk/safety

Technological bullying - www.beatbullying.org

Young people helping and supporting each other online

Rape and Sexual Abuse Counselling 01962 848027 www.rasac.org.uk (for male and female)

Urban Access 01442 252868 info@urbanaccess.org.uk  www.urbanaccess.org.uk

Youth Counselling and Information Services for young people 13-25 years in the Dacorum area

Connect Safely - www.connectsafely.org

A website where parents, teens, educators and experts learn about safe blogging and social networking

Child Exploitation and online Protection (CEOP) Centre - www.ceop.police.uk

For advice, help or to make a report



Disabilities and Illness

Contact a family - for families with disabled children www.cafamily.org.uk Contact a Family is the only UK-wide charity providing advice, information and support to the parents of all disabled children, no matter what their disability or health condition. We also help parents get in contact with other families. Email: helpline@cafamily.org.uk Tel: 0808 808 3555 Text: 0808 808 3556 (Mon - Fri 10am - 4pm) Tel: 0808 808 1677 (young person's freephone helpline), Aylesbury telephone: 01296 425757

Family Fund - 08449 744 099 - www.familyfund.org.uk Financial help for equipment or services for a disabled child

Sensory Room - Redbourn & Villages Children's Centre 01582 688512 Room can be booked Tuesdays for families and carers to come with children. Contributions welcome, suggestion £10

Sibs 01535 645453 info@sibs.org.uk  www.sibs.org.uk Organisation for brothers and sisters of disabled children and adults. Sibs supports siblings who are growing up with or who have grown up with a brother or sister with any disability, long term chronic illness, or life limiting condition.




Family and Parenting Institute www.familyandparenting.org

Independent charity that champions families and works towards a family friendly society

Families Need Fathers - Helpline: 03000300363 www.fnf.org.uk

Keep children and parents in contact, maintaining the child's relationship with both parents during and after family breakdown; * Give moral support to parents; * Give practical advice about people representing themselves in court.




Cafcass Children and Family Courts Advisory and Support Service 0844 353 3350 www.cafcass.gov.uk

Harmony Mediation 0845 500 6255 Helps couples who are separating or divorcing work out arrangements for the future www.harmonymediation.co.uk/hemel-hempstead

Samaritans 08457 909090 www.samaritans.org.uk If in crisis call 24 hours per day every day Samaritans South West Herts: 01923 233333

All information provided is correct to the best of our knowledge. Link Family Services does not accept any responsibility for information provided or services delivered by any third party

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